TRAVERA

Delete your Travera account

Travera is hotel operations software by Grey Ridge Holdings LLC. You can delete your own account at any time.

Sign in to delete your account

Other ways to delete it

In the Travera app
Open the More tab, scroll to the bottom and tap Delete my account.
On the web
Sign in, open My Settings and choose Delete my account.
By email
Write to support@greyridgehq.com from the email address on your account. We delete it within 30 days.

What is deleted, and what is kept

  • Deleted right away: your name, phone number, photo, birthday, emergency contact and bio; your text-message and notification settings; the phones registered for notifications; what the Vera assistant remembered about you; your unfiled scans; and your sign-in.
  • Kept by your hotel: work records you created as part of your job, such as work orders, time punches, expense reports and receipts, inspections and pass-along notes. They belong to your employer and are kept under their record-keeping rules, shown as "Deleted user" where your name was.
  • Backups are cleared on their normal schedule, within 30 days.

Questions: support@greyridgehq.com · Privacy Policy · Help